KEEPING YOU INFORMED
We’re very excited by the announcement that all students will be back from Monday 1st November!
The updated Department of Education guidelines allows school and preschool photography – so we’re finally back!
We will recommence photography from Wednesday 3rd November through to the end of term.
We will be following the requirements for external contractors visiting schools or preschools:
- All our staff will be double vaccinated and a vaccination certificate provided for the staff rostered on each job.
- We’ll photograph outside whenever possible (particularly group photos). Students can remove their masks for the photo but photographers will wear their masks at all times.
- Physical distancing will be maintained between students and the photographer at all times.
School Photography Update
Even with Victoria’s Roadmap announced we are still unsure when we will be able to recommence photography as guidelines issued by the Department of Education and Training are not likely to allow photography as soon as student’s return. This adds an extra challenge to school photography in term 4.
We believe there’s a strong possibility that we won’t be able to photograph for most of November, leaving us a few precious weeks in December to complete photography. We are working hard to find a way to photograph as many schools as possible in this short timeframe.
If you coordinate photography day and need to contact us please email firstname.lastname@example.org, we will reply to you as soon as possible.
School Photography Update
As with schools, we are still unsure when we will be able to recommence preschool photography in term 4.
Our team will work with your preschool to reschedule photography day where possible. Given the limited number of weeks, we will have to photograph in November and December we may not be able to fit every preschool in this year.
Confirmation and Communion Photography
Victoria’s Roadmap allows places of worship to have 150 fully vaccinated people inside from 5th November we will be able to return to photographing confirmations and communions.
If your school or preschool photography day was postponed due to lockdown or current DET restrictions and you had already placed an order then it will be held in our system until photography is completed. It will then be processed as per normal and dispatched to the school, preschool or your home address if you paid for it to be sent directly to you.
If for some reason your photography cannot be completed this year the value of your order will be held as a credit on your account for 2022 photography. Alternatively, we can provide a full refund upon request, please contact our Customer Service Team at email@example.com.
You can also continue to place reorders or late orders as they will be printed and sent directly to your home address when our offices are allowed to re-open.
Our delivery time will be impacted by our closure due to restrictions.
If you have any questions please contact our Customer Service Team at firstname.lastname@example.org they will be happy to help you.
View our Smile Safe Policy here.
Updated 14 October 2021